Term of Use

Viveza is the legal entity for www.redhalo.in and its affiliates provide their services to you subject to the following conditions. If you visit or showroom at ww.redhalo.in you accept these conditions. Please read them carefully. In addition, when you use any current or future www.redhalo.in service or visit or purchase from any business affiliated with www.redhalo.in whether or not included in the www.redhalo.in Web site, you also will be subject to the guidelines and conditions applicable to such service or business.

Electronic Communications

When you visit www.redhalo.in or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of www.redhalo.in or its content suppliers. The compilation of all content on this site is the exclusive property of www.redhalo.in. All software used on this site is the property of www.redhalo.in or its software suppliers. As per our copy right policy we do not allow any of our customer to reuse our brand name, product pictures or any other data published on our website www.redhalo.in for further selling of the products or any other purpose what so ever. All pictures and data published on Redhalo.in are copy right of Redhalo.in only. For further selling products bought from www.redhalo.in customers are requested to take their own pictures and design their own data.

Trademarks

Redhalo has filed its application for registration under the Trade and Merchandise Act and Rules at Surat under different classes and awaiting registration. Any violation of our trademarks will be liable for legal action.

Site Access

www.redhalo.in grants you a limited permission to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This permission does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Redhalo.in. You may not use any proprietary information (including images, text, page layout, or form) of www.redhalo.in and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Redhalo.in name or trademarks without the express written consent of Redhalo.in. Any unauthorized use terminates the permission granted by Redhalo.in. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of www.redhalo.in so long as the link does not portray Redhalo.in, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any www.redhalo.inlogo or other proprietary graphic or trademark as part of the link without express written permission.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. www.redhalo.in and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Risk of loss

All items purchased from www.redhalo.in are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Descriptions

www.redhalo.in and its affiliates attempt to be as accurate as possible. However, www.redhalo.in does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.

Pricing

Except where noted otherwise, the List Price displayed for products on our website, whether in Foreign Currency or Indian Rupees represents the full price of the product and international shipping charges, unless specified otherwise in the Shipping Fees.

With respect to items sold on Redhalo.in, we charge your credit card before your order has entered the shipping process. For any reason if we are not able to ship you products as per your order, we will intimate you electronically and refund the value of the products not available.

Despite our best efforts, a small number of the items in our catalog may be mispriced. If we discover a mispricing, we will do one of the following:

If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.

If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Please note that this policy applies only to products sold and shipped by Redhalo.in.

All the internal calculations for the prices in our system is done by INR(Indian Rupees) though you can view prices in your preferred currency using the currency converter link. This currency converter is only indicative and a value added tool. The actual amount to be paid by you will be the equivalent amount in the currency of your credit card, as per the conversions done by your bank / credit card provider on the date of billing.

Shipping

All of www.redhalo.in orders are shipped from our warehouse in New Surat, India to your provided shipping address. Processing of your order will depend upon the order quantity you place. In India we normally deliverwithin7 working days. International delivery details will be conveyed to the customer every time they place the order.

Shipping destinations offered by www.redhalo.in for delivery will be extended and updated from time to time and listed online.

We can only process one shipping address per order. So, if you would like to order several items and ship to different addresses, please treat these as separate orders. We cannot ship to Post Office Box addresses and take no responsibility for non delivery of orders in case the delivery address includes P. O. Box details in any part or form.

We send good by two modes by sea or by air as per customers suitability.

If customer chooses sea as the mode of transportation then goods will be delivered to their nearest sea port. Customer will be responsible to arrange pick up from the sea port.

If customer chose air delivery then goods can be delivered to air port as well as to the delivery address given by the address as per the mutual agreement. Courier Company will attempt delivery 2 times at the delivery address specified by you in the order, before they contact us that your package is not deliverable. You can track the package through the Order Tracking facility. If the package status is shown as undeliverable please call Courier Company’s Customer Service at their local number and quotes your tracking number to trace your package.

Duties and Taxes

All of www.redhalo.in orders are shipped internationally from our warehouse in Surat, India. Due to the nature of international shipping, customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. We are unable to calculate when and how much these customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. If you are presented with an invoice from courier company for import duties and taxes, you will have to pay courier company directly at the time of delivery. www.redhalo.in takes no responsibility for non delivery of orders in case such taxes and duties are not accepted and settled by the recipient at the delivery address and will not provide any refunds in such cases.

Exchanges, returns and refunds

www.redhalo.in has 'no return, no exchange no refund' policy for orders to be delivered outside India. For order to be delivered in India we only offer exchange. Please read our shipping and return section for complete information.

Product properties

All of Redhalo.in products are handcrafted by expert craftsman. The subtle variations in color, texture and design are intrinsic to hand made products. Our products involve crafts-based traditions of hand casting, hand painting, baking and hand cutting and assembling. We use both vegetable colors and commercial colors with the goal of minimizing our impact on the environment while striving for the best color properties. An irregularity or joint marks on the surface is not a defect - handicraft by definition means uncertainty when it comes to uniformity.

Colors: We have done our best to display as accurately as possible the colors of the products shown on this Web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

Disclaimer of warranties and limitation of liability

This site is provided by www.redhalo.in on an "as is" and "as available" basis. www.redhalo.inmakes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, www.redhalo.indisclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. www.redhalo.indoes not warrant that this site, its servers, or e-mail sent from www.redhalo.in are free of viruses or other harmful components. www.redhalo.in will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Indemnification

You agree to defend, indemnify and hold www.redhalo.in and its affiliates harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the site.

Applicable Law

By visiting Redhalo.in, you agree that the laws of India, under the jurisdiction of the Surat High Court, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and www.redhalo.in or its affiliates.